SHIPPING POLICIES
France shipping usually take 2 to 5 business days. 
Worldwide shipping usually takes 5 to 10 business days.

RETURNS & EXCHANGE POLICY
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@amourbyambrebaker.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@amourbyambrebaker.com. 

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

 

ARE RETURNS FREE ? 
The shipping cost of returning item(s) to Amour by Ambre Baker warehouse for an exchange or refund, is not covered or reimbursed by us. We understand that some international postage can be costly, so we do not expect express shipping on returns. The returns period applies to the time in which a return must be requested. 

CUSTOMS DUTIES & TAXES
Any customs duties and sales taxes paid on your purchase are non-refundable through Amour. However, you may be able to recover these by contacting your local customs office directly. Refunds for returns apply to the purchase price of the garments only.